SHIPPING POLICY

Due to fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed. In case of any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of damaged box and damaged products and we will replace your order. Contact - hello@jlxstudio.in Before accepting the shipments from the delivery personnel, please check that it is in good condition and has not been tampered with.

 

CANCELLATION POLICY

For any order cancellation, you need to notify us within 24 hours of order placing with an email to hello@jlxstudio.in